VP of Global Professional Services at PayPal, Marcy Campbell: Risk and Reward: Creating Successful Sales Organizations

Guest: Marcy Campbell, Vice President Global Professional Services at PayPal In this episode, we cover: Marcy's career working at 11 startups — and the challenges women face in reaching senior sales positions. (1:05) ... 'I’ve never done anything in a straight line': Taking risks and finding success. (7:50) ... 'Fail up': Using the lessons learned from failure to take more risks. (12:48) ... How Marcy deals with always having been ‘the underdog’ — and why she mentors other women. (16:11) ... Being 'immersed in the actual event of learning' — and how failure builds maturity. (19:26) ... Why understanding a company's products, customers, and market dynamics is key to establishing successful sales motions. (23:19) ... Collaboration and chemistry: The characteristics that Marcy looks for in companies she's looking to join. (28:20) ... Belief, commitment and support: What it takes to work at a company where 'there's a puzzle to fix.' (30:27) ... Why Marcy goes on 'a big listening tour' to understand all aspects of a company when she first joins. (34:30) ... The value of curiosity and intelligence in a sales rep — and the qualities Marcy evaluates in sales candidates for during job interviews. (37:15) ... How Marcy defines grit. (43:59)