How competent are security officers? And why does it matter?
Security Thought Leadership: in conversation with Martin Gill - A podcast by Martin Gill - Mondays

How competent are frontline security officers (in some countries referred to as guards)? It has long been noted that security officers are the face of the whole security sector and the reputation they garner has a knock-on effect and is directly linked to perception of the broader private and corporate security sector. We know they undertake many tasks, and are often the first to respond to incidents, but how effective are they at what they do? Is it right security officers should focus on ex...