Responding to aggressive people: the implications for the security sector

The security sector is at the forefront on interactions with the public, and at a time when there is international anxiety, there are risks that need to be managed. We have heard in previous webinars about how the pandemic has seen abuse against frontline workers rise in some areas and take different forms, from coughing over security people to blatant attacks. What have been the lessons learnt, and what do we expect now? When the economy becomes fully operational are there things that need t...