76: Where To Look To Fix Your In-Park Attendance Issues

Send us a text The main theme of this conversation is the importance of customer service for current ticket buyers. Jeremy Neisser emphasizes that while marketing directors and ticket sales teams are focused on finding new customers, there needs to be an intentional focus on providing excellent customer service to retain and satisfy current ticket buyers. Jeremy provides an example of a team that saw a decrease in in-park attendance because their mini-plan and season ticket holders wer...